The Four Pillars That Guide Care at Aruga

At Aruga Home Care, our approach to senior care is guided by four core pillars: Competency, Creativity, Compassion, and Connection. Inspired by the Filipino value of “Aruga,” meaning caring and nurturing, these pillars shape how we support clients, families, and one another every day.

The Four Pillars That Guide Care at Aruga

Together, Competency, Creativity, Compassion, and Connection define how we deliver care that is skilled, thoughtful, and deeply human. They guide our decisions, our relationships, and our ongoing commitment to supporting seniors with dignity, respect, and meaningful connection.

Competency: Care With Confidence

Competency means delivering care with professionalism, knowledge, and consistency. At Aruga, we prioritize ongoing learning and collaboration so care providers feel confident, capable, and supported in their roles.

Team members are encouraged to learn from one another, particularly from experienced colleagues, and to engage in training that reflects best practices in senior and dementia care. This shared approach to learning strengthens trust and ensures clients feel safe and supported in their homes.

Competent care allows families to feel confident that their loved one’s needs are being met with skill and attention.

Creativity: Supporting Identity and Joy

Creativity is a meaningful part of how we support emotional wellbeing. Through music, visual arts, storytelling, and gentle movement, we use creative engagement to encourage self-expression, connection, and a continued sense of identity.

Creative engagement is not about outcomes or performance. It is about meeting each person where they are and honouring their interests, history, and abilities. These moments of creativity can bring comfort, joy, and a sense of purpose, even as needs change.

We welcome new ideas from our team and continuously evolve our creative engagement practices to reflect what matters most to our clients.

Compassion: Caring From the Heart

Compassion guides how we show up in every interaction. It means listening closely, responding with empathy, and recognizing the emotional experiences that often accompany aging and caregiving.

Small moments often have the greatest impact. A calm presence, a kind word, or simply sitting together can help clients feel seen, respected, and valued. Compassion creates the foundation for trust and meaningful relationships with both clients and families.

Connection: Building Relationships That Matter

Connection is at the heart of everything we do. We build strong relationships with clients, families, and the broader community to ensure care feels personal and supportive.

Open communication, consistency in care providers, and family involvement all contribute to a sense of belonging and continuity. By fostering these connections, we create a circle of care that supports emotional wellbeing alongside physical needs.

Living the Pillars Every Day

Together, Competency, Creativity, Compassion, and Connection define Aruga’s approach to home care. These pillars guide our decisions, our interactions, and our commitment to nurturing lives with dignity and respect.

By living these values every day, we create care that supports not only health and safety, but also meaning, comfort, and human connection.